Privacy Policy
ATR.net understands and shares your concern about privacy. We want to assure
you that ATR.net respects your privacy. We do collect information on the
products browsed and we analyze this information in total to provide an up
to date shopping experience for our customers. When an order is placed, we
collect basic information including your name, home address, phone, email
address and credit card information. We use this information to confirm your
order and to respond to any questions you may have. Where required, we also
share this information with certain intermediaries (UPS and Product
Manufacturers) strictly to process and ship your order. However, ATR.net
will never keep your credit card number. For your security, our customers
must supply a credit card number with each individual order.
ATR.net has security measures in place to protect the loss, misuse and
alteration of the information that we collect. We employ SSL encryption to
keep this information secure. We use your Internet protocol address to help
identify you and your shopping cart, and to gather broad demographic
information. Our site uses cookies to keep track of the items in your
shopping cart so you don't have to re-enter them each time you visit.
Acceptance of cookies is not a requirement to browse our site; however our
shopping cart does require the acceptance of cookies to work properly.
Cookies are never used to store sensitive customer information such as
names, addresses, passwords or credit card numbers.
If we decide to change our privacy policy in whole of in part, we will
inform you by posting a notice on our website. Those changes will go into
effect on the date posted in the notice and will apply to all users of our
website. The effective date of this Privacy Policy is May 1, 2006.
If you have further questions about ATR.net's privacy policy or have other
comments on how we can improve the ATR.net shopping experience, please do
not hesitate to email our customer service email address. We always enjoy
hearing from you!
Shipping policy
Customers pay all shipping expenses for merchandise that they order. If a
customer is returning merchandise, and it has been determined that that the
merchandise being returned is due to an error made by ATR.net, then ATR.net
will gladly pay shipping costs. Only Standard rate shipping charges will be
refunded. There are several shipping agents available. We recommend using
a shipping agent that has tracking and proof of receipt, such as United
Parcel Service (UPS).
Return Policy - Include Delivery Method in there.
You have 30 days to return the merchandise to us, for what ever reason.
The 30 days starts the day that your merchandise is shipped.
Refund Policy
a.. If the merchandise has been opened, it must be returned with all of
the original printed and packaging material.
b.. Unopened merchandise. Naturally, that also means the merchandise is
unused and has never been installed.
c.. Defective merchandise.
d.. merchandise which we shipped in error; you did not receive what you
ordered.
e.. Only merchandise ordered for ATR.net will be refunded.
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